Privacy policy

Last Updated: September 16, 2026

This Privacy Policy describes how TESCO MOBILE SERVICES LIMITED ("we", "us", or "our"), operating the e-commerce store xpqkc7-n0.myshopify.com, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase.

1. Information We Collect

When you browse or make a purchase from our store, we collect several categories of information:

  • Contact Information: Full name, email address, shipping address, billing address, and phone number.

  • Order Information: Items ordered (such as silicone brushes, food tongs, cutting boards, measuring spoons), total payment, transaction date, and fulfillment status.

  • Payment Information: Payment card details or third-party payment processing identifiers (processed securely via encrypted payment gateways; we do not store full credit card numbers on our servers).

  • Technical & Usage Data: IP address, browser type, device details, time zone, cookies, and browsing behavior on our store powered by Shopify.

2. How We Use Your Personal Information

We utilize your personal information to fulfill our legal and contractual commitments, including:

  • Fulfilling and shipping your orders for kitchen products.

  • Processing payment transactions securely and preventing fraudulent orders.

  • Communicating order status updates, tracking numbers, and customer service inquiries handled by Samantha Jones and our support staff.

  • Optimizing and improving your shopping experience on xpqkc7-n0.myshopify.com.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to maintain your shopping cart contents, recognize returning visitors, analyze website traffic, and ensure core Shopify functionalities. You can adjust your browser settings to refuse cookies, though certain store features may become unavailable.

4. Sharing Personal Information

We do not sell, rent, or trade your personal information. We share your data strictly with trusted service providers necessary to operate our business:

  • Shopify: Our e-commerce hosting platform.

  • Logistics & Courier Partners: To deliver your kitchenware to your designated address.

  • Payment Processors: To process payments safely and prevent fraud.

  • Legal Compliance: When required by law, regulation, search warrant, or subpoena.

5. Data Security & Retention

We maintain administrative, technical, and physical safeguards to guard your personal data against unauthorized access, loss, alteration, or disclosure. We retain your personal information only as long as necessary to fulfill order processing, accounting, legal obligations, and dispute resolution.

6. Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you.

  • Request correction or updating of inaccurate data.

  • Request deletion of your personal data.

  • Object to or restrict certain processing activities.

To exercise any of these rights, please contact our Data Protection Officer at [email protected].